PRO TRAVELING
Privacy policy
Overview
This Privacy Notice sets out how PRO Traveling processes and protects the privacy of your personal information. This policy describes how we treat personal information about you when you visit our website. We recommend you review this privacy policy regularly. At Professional Travel Ltd (hereinafter referred to as "PRO Traveling"), we understand that data privacy is a very important issue and we take the protection of your personal data seriously. We treat your personal data as private and confidential. We are committed to protecting the privacy of your personal details every time you make travel arrangements online and consider customer information safety a matter of great importance. Our privacy policy does not apply to the practices of other companies advertised or otherwise listed on our website. By using our travel services, you signify your acceptance of this Policy. Please note that this Policy applies only to information collected by our website and not to information collected or obtained by other means or media. Our policy ensures that any information you provide us remains private and secure. This privacy policy applies only to PRO Traveling and not to any affiliated websites/portals or any third-party websites. It is recommended that you read the privacy policy of other parties you interact with during your travel. We use your Personal Information to provide you with information about our services. We need to collect, use, and disclose personal information to perform our business functions, including making travel bookings on behalf of our customers. We are committed to maintaining various safeguards to protect the personal information in our care. At the time of registration, personal information provided by you is the only mandatory submission required as a user.
What information do we collect
At PRO Traveling, Corporate Social Responsibility (CSR) is not just a commitment; it's ingrained in our identity and operations. We understand businesses' profound impact on society and the environment, and we are dedicated to using our influence to make a positive difference.
How do we collect your data/information?
We collect your data in several ways:
- Voluntarily provided data: Information like your name, physical address, email address, phone number, and payment details are provided when you use our services, contact our support teams, or communicate with us.
- Mandatory information: Collected during registration, making travel reservations, or payment.
- Automatically collected data: Technical information such as browser type, operating system, and IP address is collected when you browse our website.
- Cookies and tracking technologies: We may use cookies, web beacons, and similar technologies to track user behavior, serve targeted ads, and analyze usage trends.
- Information from other sources: Occasionally, we may obtain information from third-party sources such as social media platforms or public databases.
What do we use your data for?
Your data is used to:
- Ensure the proper functioning of our website and travel services.
- Process transactions and manage customer accounts.
- Send you promotional offers related to our travel services.
- Keep you informed about updates or changes to our services.
- Analyze user behavior to improve our offerings.
You can opt out of promotional communications at any time by following the unsubscribe instructions in our emails.
What rights you have regarding your data?
You have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection. You also have the right to request that your data be corrected, blocked, or deleted.
Analytics and third-party tools
We may analyze your website usage behavior using cookies and analytics. This data is typically anonymized and helps us understand how visitors interact with our website.
Contact form
When you submit inquiries or requests via our contact form, we collect the data you provide to respond to your request. We do not share this information without your permission, and you can revoke your consent at any time.
Information collection and use
Your use of our travel services constitutes a business relationship where we provide travel-related services for your use. We may use the contact information collected during bookings to inform you about updates to our services or to send important announcements. When you make travel reservations, we may need to share your information with third-party travel providers (e.g., airlines or tour operators) to facilitate your travel arrangements. Personal information is transmitted using secure encryption methods, such as SSL, to protect your data during transfer.
Is personal information transferred overseas?
We may disclose your personal information to overseas travel service providers if necessary for providing services. We ensure that such transfers comply with applicable privacy regulations. When you make travel reservations, we may need to share your information with third-party travel providers (e.g., airlines or tour operators) to facilitate your travel arrangements. Personal information is transmitted using secure encryption methods, such as SSL, to protect your data during transfer.
Registration
When you sign up for our services, we collect certain personal information to manage your account and process transactions. We do not rent or sell your email addresses or personal data to third parties.
Cookies
Cookies help us make our website more user-friendly, secure, and efficient. You can adjust your browser settings to manage your cookie preferences. Disabling cookies may limit the functionality of our website.
We use cookies for:
- Authentication and navigation.
- Maintaining shopping carts for travel-related services.
- Personalization of website experiences.
- Security measures to protect your data.
- Analytics to monitor and improve our services.
Security
Your personal information is stored on secure servers, and access is limited to authorized personnel. We employ cybersecurity measures to prevent unauthorized access, data leaks, and breaches.
Data protection regulations
We comply with applicable data protection regulations to ensure that your personal information is collected and processed in a lawful and secure manner.
Questions & concerns
If you have any questions or concerns about how we handle your personal information, or if you would like to update, delete, or change your data, please contact us via the provided communication methods.
Change of ownership
In the event of a merger, acquisition, or change in ownership, your personal data may be transferred to the new entity. Any changes to the Privacy Policy will be communicated, and you may review and update your information as needed.
Changes to this privacy policy
We periodically review and update this Privacy Policy. All updates are effective immediately upon publication on our website. Please check this page regularly to stay informed of any changes.